Shipping & Delivery

Fast, Reliable Delivery for Your DeftPet Order

We want your DeftPet products to arrive safely and as smoothly as possible. Below you’ll find information about order processing, shipping, tracking, and delivery.

Free U.S. Shipping

DeftPet offers free standard shipping on eligible U.S. orders placed through deftpet.com.

Shipping availability and delivery times may vary depending on your location, product availability, and order size.

Order Processing

Orders are typically processed within 1–2 business days after payment is confirmed.

Orders placed on weekends or public holidays will begin processing on the next business day.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Estimated Delivery Time

Standard U.S. delivery typically takes approximately 3–7 business days after shipment.

Delivery estimates are not guaranteed and may be affected by:

Carrier delays
Severe weather
Peak holiday periods
Incorrect or incomplete shipping information
Remote delivery locations

Order Tracking

Once your order ships, we’ll send you a confirmation email with your tracking number.

Please allow up to 24–48 hours for tracking information to update after receiving your shipping confirmation.

Changing Your Shipping Address

If you need to change your shipping address, contact us as soon as possible at:

service@deftpet.com

We will do our best to update your order before shipment. Once an order has been handed over to the carrier, we may not be able to change the delivery address.