Shipping
We currently ship to eligible addresses within the United States. Free standard shipping is available on eligible U.S. orders when displayed at checkout.
Available shipping options, applicable charges, and estimated delivery dates will be displayed during checkout.
Once your order ships, tracking information will be emailed to you when available.
Returns & Refunds
DeftPet accepts return requests within 30 days of delivery.
Return eligibility is subject to our Returns & Refunds Policy and applicable product condition requirements. Eligible returns include free return shipping, with no restocking fees.
To request a return, please contact service@deftpet.com with your order number. Our support team will provide return instructions.
Once your return is received, inspected, and approved, the refund will be issued to your original payment method.
If your stand arrives damaged, defective, or incorrect, please contact our support team with photos of the product and packaging.
For more information, please review our Shipping & Delivery and Returns & Refunds policies.